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Founded in 1964 as Blue Ribbon Sports by Bill Bowerman and Phil Knight, the business event… | Customer journey mapping, Journey mapping, Customer experience mapping
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Nine sample customer journey maps to learn from
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:quality(70)/cloudfront-eu-central-1.images.arcpublishing.com/businessoffashion/S75DO2Q5TJHHRCFDES33WQ6JYM.jpeg "Inside Nike's Radical Direct-to-Consumer Strategy — Download the Case Study | BoF")